The Information Standard UGC Certified Member AT&T DSL Internet Services Are you familiar with this? Feel free to rate it! Out of all the companies I have ever dealt with I believe AT&T has the worst, most uneducated people working for them Problem number one is you sit there on hold forever waiting to talk to someone My internet service provider is AT&T and as far as speed goes, they do provide an excellent service for the price. I have the fastest DSL internet speed they have available in my area which is 10 MB download speed, and I pay roughly $60 a month for just the internet part of the bill. What really annoys me about this company is their customer service and billing department. Out of all the companies I have ever dealt with I believe AT&T has the worst, most uneducated people working for them. Problem number one is you sit there on hold forever waiting to talk to someone. When you finally get to talk to someone its someone you can hardly understand or who talks too fast. The second problem I had with their... customer service and billing department is that I would finally get on the line with them and they would transfer me to another department and tell me thats who I needed to be talking to to resolve my problem.
I would get on the line with the new department and be told I needed to be talking to the department that had just transferred me! The third problem I had with them is sitting there explaining to them exactly how I wanted something to be done or setup on my account and after being told it would be done that way finding out later that it had not been done. I rate them a 4 out of 10. 4 points for fast speeds and good pricing and minus 6 points for crappy customer service support. Sidenotes Don't Be Nice. Be Helpful. Have a rest
I bought my home one year ago. It has a Paloma (PTG-74PVN) tankless gas heater. The heater is failing (Code 76 C4 and C7). Paloma said the board is probably bad and needs to be replaced (supported by the visible capacitors that are bulging). Based on the serial number, they determined it was manufactured in 2006. The heater is on the north side of the house. Our furthest bathroom is a good 75 ft away from the heater. It takes about 3-4 minutes for hot water to get to the bathroom. We have a total of 4 bathrooms in the house (why oh why did we buy this place?!?!? ). With all that information, my question is, should we repair the heater by replacing the board or get a new heater? We don't have a recirculator or a return line for it. Can we afford replacement? Yes. Do we want to drop that much money down right now? No. Your thoughts? Any reviews on the Paloma brand and its reliability? Anything I must have when replacing it/repairing it?
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(Who actually sounds like Beaker from the muppets on riddlen). Anyway all of the things that I have read on this thread about ATT DSL are true…'T DO IT! Comcast internet is WAAAAAY better. About 7x faster than the fastest ATT DSL speeds. (the actual speeds, not the advertised ones). That is of course you can afford a 1 Terabite per second +$3000. 00 a month internet bill… Bill Gates can… go DSL. ATT DSL has become too big too fast and does not, and will not in the near future, have the technological infrastructure to meet 50% of what it promises. That's why the farther you are from the servers, the [censored]tier your service. The reason why you have to reboot the modem constantly is because you are getting blacked out because there is not enough room for all of the customers to be online. When you reboot the modem it pings the server and the server will re-initialize your connection to try and make you happy. But it will soon intentionaly kick you off the net again. Think of when cell phones were just getting affordable for everyone to buy, remember the service?
Same thing here. If you want streaming video, are an online gamer, or download anything over 35mb, F%@* AT&T. I said it! I have never had that problem with Comcast. If I'm gonna put up with ### customer service, ignorant tech support and Ramesh from the telemarketer spawning land of India, I would rather do it with a service provider that is way more stable, way faster and way more expensive…. COMCAST!
I got pissed at comcast for raising the prices on their services every 3 months, for over billing me several times and for the idiot customer service personnel. I switched my tv and phone service to ATT and kept the Comcast internet service. I am very pleased with the ATT dish network… the hook…. I don't really use an ancient technology like the home phone but it was required for service, I can call 911. Serves its purpose. So 6 months later I get my comcast bill and it's doubled per month. I was paying a "non promotional" $33. 00 a month that went to $65. 00 a month. So after talking with friends that have ATT DSL I went ahead and switched. Hey, my dish tv kicks ### so why shouldn't the internet service? My friends have no problems with their DSL. From day 1 I have had shabby ### service. Having to reboot my modem at LEAST 10 times within 2 hours worth of internet time. (Takes 5 min or more to reboot). I've gone back and forth with the "finely - American - slang - educated, born with an operator headset fused to his ear "Joe" from Dallas India who answers to Ramesh. "
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